Error Codes

Below are a list of all possible REST API error codes for all Hubster API related services.

Identity

Below is a full list of all possible Hubster Identity REST API error codes.

Error	HTTP Status	Description
IDT000100	500	System Error.

Portal

Below is a full list of all possible Hubster Portal REST API error codes.

Error	HTTP Status	Description
PRT000100	500	System Error.
PRT000101	403	Forbidden.
PRT000102	401	Unauthorized access.
PRT000103	501	Requested operation is not implemented.
PRT000104	410	Requested resource or operation is not available.
PRT000105	404	Requested resource was not found.
PRT000106	409	Resource you are trying to create already exists.
PRT000107	417	Current request or operation is not valid.
PRT000108	408	Request took too long to execute and timed out.
PRT000109	417	Requested action was aborted.
PRT000110	403	Requested action is not allowed.
PRT000200	400	Required query parameter was not supplied.
PRT000201	400	One or more parameters have invalid format.
PRT000202	400	Please correct supplied format for used parameter(s).
PRT000203	400	Provided GUID has bad format.
PRT000204	400	Provided date has bad format.
PRT000205	400	One or more parameters have invalid date format.
PRT000206	400	Provided parameter value is not supported (out of range).
PRT000207	400	Provided parameter is out of predefined range.
PRT000208	400	Provided parameter has to be greater than zero.
PRT000209	400	Parameter must be greater than or equal to zero.
PRT000210	400	Invalid Number format provided.
PRT000211	400	Invalid email format provided.
PRT000212	400	Criteria parameter is required when supplying a searchBy parameter.
PRT000300	400	Root body section is missing.
PRT000301	400	Required property is missing.
PRT000302	400	Property has is invalid type.
PRT000303	400	Validation failed. Property not supported.
PRT000304	400	Request parameter has bad format. Expected to be a valid decimal value.
PRT000305	400	Request parameter has bad format. Expected to be a valid GUID value.
PRT000306	400	Request collection must contain one or more elements.
PRT000307	400	Messaged was empty.
PRT000308	400	Request body must contain Location, either an address and/or latitude/longitude coordinates.
PRT000400	400	Tenant already exists.
PRT000401	400	User already exists.
PRT000599	404	User not found.
PRT000600	400	Name already exists.
PRT000699	404	Hub not found.
PRT000700	400	An integration with name already exists.
PRT000701	400	An integration with same name has already been assign to a hub. You can only add this channel once across all hubs.
PRT000799	404	Integration not found.

Engine

Below is a full list of all possible Hubster Engine REST API error codes.

Error	HTTP Status	Description
ENG000100	500	System Error.
ENG000101	403	Forbidden.
ENG000102	401	Unauthorized access.
ENG000103	501	Requested operation is not implemented.
ENG000104	410	Requested resource or operation is not available.
ENG000105	404	Requested resource was not found.
ENG000106	409	Resource you are trying to create already exists.
ENG000107	417	Current request or operation is not valid.
ENG000108	408	Request took too long to execute and timed out.
ENG000109	417	Requested action was aborted.
ENG000110	403	Requested action is not allowed.
ENG000200	400	Required query parameter was not supplied.
ENG000201	400	One or more parameters have invalid format.
ENG000202	400	Please correct supplied format for used parameter(s).
ENG000203	400	Provided GUID has bad format.
ENG000204	400	Provided date has bad format.
ENG000205	400	One or more parameters have invalid date format.
ENG000206	400	Provided parameter value is not supported (out of range).
ENG000207	400	Provided parameter is out of predefined range.
ENG000208	400	Provided parameter has to be greater than zero.
ENG000209	400	Parameter must be greater than or equal to zero.
ENG000210	400	Invalid Number format provided.
ENG000211	400	Invalid email format provided.
ENG000212	400	Criteria parameter is required when supplying a searchBy parameter.
ENG002000	400	Provided tenant is invalid.
ENG002001	400	Your account is disabled.
ENG002002	400	Account evaluation period has expired.
ENG003000	400	Conversation request requires body to be present.
ENG003001	400	Conversation request is missing required property.
ENG003002	400	Conversation request parameter has bad format. Expected to be a valid GUID value.
ENG005000	400	Direct Inbound request requires body to be present.
ENG005001	400	Direct Inbound request is missing required property.
ENG005002	400	Direct Inbound request does not support provided property.
ENG005003	400	Direct Inbound request must contain one of the following sections: root.message or root.event.
ENG005004	400	Direct Inbound request can only contain one root with the following sections: root.message or root.event.
ENG005015	400	Direct Inbound request collection must contain one or more elements.
ENG005020	400	Direct Inbound request parameter has bad format. Expected to be a valid GUID value.
ENG005021	400	Direct Inbound request parameter has bad format. Expected to be a valid decimal value.
ENG005023	400	Direct Inbound request body was empty.
ENG005024	400	Direct Inbound request body must contain Location, either an address and/or latitude/longitude coordinates.
ENG005500	404	Hub does not exist.
ENG005501	400	Provided Hub does not have any Agent or Bot integration configured to receive or interact with customer messages.
ENG006000	404	Provided integration does not exist.
ENG006500	404	Provided conversation does not exist.
ENG006501	400	Customer is no longer responding to messages.
ENG006502	400	Your Hubster integration has been terminated and is no longer active. Please contact your Administrator.
ENG006503	400	Conversation was paused.
ENG007500	400	Conversation encountered a web related issue.
ENG007501	400	Conversation encountered a web security related issue.
ENG007502	400	Conversation encountered a runtime related issue.
ENG007510	400	Customer failed to receive your message. This was due to an unauthorized issue on their end. Please check with your Administrator.
ENG007511	400	A web related issue was detected on Hub.
ENG007512	400	An unreachable web-endpoint was detected on Hub.
ENG008000	400	Message Spark encountered a web related issue.
ENG008001	400	Message Spark encountered a web security related issue.
ENG008002	400	Message Spark encountered a runtime related issue.
ENG008500	400	No upload files were provided.
ENG008501	400	Invalid URL was provided.
ENG008502	400	File you submitted was not received by the other party.
ENG008503	400	The other party tried to send you a file but failed.
ENG009000	400	Invalid command. You must have an actually command in front of the double colon e.g. ::mycommand [args]...
ENG009001	400	Unknown command.
ENG009200	400	Command was not found. Please type ::{1} --list to see the full list of available commands.
ENG009201	400	No commands have been configured for this hub.
ENG009202	400	No commands were found for the category.
ENG009299	400	There was an error while executing command. Please contact technical support.

Events

Below is a full list of all possible Hubster Events REST API error codes.

Error	HTTP Status	Description
EVT000100	500	System Error.