Error Codes

Below are a list of all possible REST API error codes for all Hubster API related services.

Identity

Below is a full list of all possible Hubster Identity REST API error codes.

Error

HTTP Status

Description

IDT000100

500

System Error.

Portal

Below is a full list of all possible Hubster Portal REST API error codes.

Error

HTTP Status

Description

PRT000100

500

System Error.

PRT000101

403

Forbidden.

PRT000102

401

Unauthorized access.

PRT000103

501

Requested operation is not implemented.

PRT000104

410

Requested resource or operation is not available.

PRT000105

404

Requested resource was not found.

PRT000106

409

Resource you are trying to create already exists.

PRT000107

417

Current request or operation is not valid.

PRT000108

408

Request took too long to execute and timed out.

PRT000109

417

Requested action was aborted.

PRT000110

403

Requested action is not allowed.

PRT000200

400

Required query parameter was not supplied.

PRT000201

400

One or more parameters have invalid format.

PRT000202

400

Please correct supplied format for used parameter(s).

PRT000203

400

Provided GUID has bad format.

PRT000204

400

Provided date has bad format.

PRT000205

400

One or more parameters have invalid date format.

PRT000206

400

Provided parameter value is not supported (out of range).

PRT000207

400

Provided parameter is out of predefined range.

PRT000208

400

Provided parameter has to be greater than zero.

PRT000209

400

Parameter must be greater than or equal to zero.

PRT000210

400

Invalid Number format provided.

PRT000211

400

Invalid email format provided.

PRT000212

400

Criteria parameter is required when supplying a searchBy parameter.

PRT000300

400

Root body section is missing.

PRT000301

400

Required property is missing.

PRT000302

400

Property has is invalid type.

PRT000303

400

Validation failed. Property not supported.

PRT000304

400

Request parameter has bad format. Expected to be a valid decimal value.

PRT000305

400

Request parameter has bad format. Expected to be a valid GUID value.

PRT000306

400

Request collection must contain one or more elements.

PRT000307

400

Messaged was empty.

PRT000308

400

Request body must contain Location, either an address and/or latitude/longitude coordinates.

PRT000400

400

Tenant already exists.

PRT000401

400

User already exists.

PRT000599

404

User not found.

PRT000600

400

Name already exists.

PRT000699

404

Hub not found.

PRT000700

400

An integration with name already exists.

PRT000701

400

An integration with same name has already been assign to a hub. You can only add this channel once across all hubs.

PRT000799

404

Integration not found.

Engine

Below is a full list of all possible Hubster Engine REST API error codes.

Error

HTTP Status

Description

ENG000100

500

System Error.

ENG000101

403

Forbidden.

ENG000102

401

Unauthorized access.

ENG000103

501

Requested operation is not implemented.

ENG000104

410

Requested resource or operation is not available.

ENG000105

404

Requested resource was not found.

ENG000106

409

Resource you are trying to create already exists.

ENG000107

417

Current request or operation is not valid.

ENG000108

408

Request took too long to execute and timed out.

ENG000109

417

Requested action was aborted.

ENG000110

403

Requested action is not allowed.

ENG000200

400

Required query parameter was not supplied.

ENG000201

400

One or more parameters have invalid format.

ENG000202

400

Please correct supplied format for used parameter(s).

ENG000203

400

Provided GUID has bad format.

ENG000204

400

Provided date has bad format.

ENG000205

400

One or more parameters have invalid date format.

ENG000206

400

Provided parameter value is not supported (out of range).

ENG000207

400

Provided parameter is out of predefined range.

ENG000208

400

Provided parameter has to be greater than zero.

ENG000209

400

Parameter must be greater than or equal to zero.

ENG000210

400

Invalid Number format provided.

ENG000211

400

Invalid email format provided.

ENG000212

400

Criteria parameter is required when supplying a searchBy parameter.

ENG002000

400

Provided tenant is invalid.

ENG002001

400

Your account is disabled.

ENG002002

400

Account evaluation period has expired.

ENG003000

400

Conversation request requires body to be present.

ENG003001

400

Conversation request is missing required property.

ENG003002

400

Conversation request parameter has bad format. Expected to be a valid GUID value.

ENG005000

400

Direct Inbound request requires body to be present.

ENG005001

400

Direct Inbound request is missing required property.

ENG005002

400

Direct Inbound request does not support provided property.

ENG005003

400

Direct Inbound request must contain one of the following sections: root.message or root.event.

ENG005004

400

Direct Inbound request can only contain one root with the following sections: root.message or root.event.

ENG005015

400

Direct Inbound request collection must contain one or more elements.

ENG005020

400

Direct Inbound request parameter has bad format. Expected to be a valid GUID value.

ENG005021

400

Direct Inbound request parameter has bad format. Expected to be a valid decimal value.

ENG005023

400

Direct Inbound request body was empty.

ENG005024

400

Direct Inbound request body must contain Location, either an address and/or latitude/longitude coordinates.

ENG005500

404

Hub does not exist.

ENG005501

400

Provided Hub does not have any Agent or Bot integration configured to receive or interact with customer messages.

ENG006000

404

Provided integration does not exist.

ENG006500

404

Provided conversation does not exist.

ENG006501

400

Customer is no longer responding to messages.

ENG006502

400

Your Hubster integration has been terminated and is no longer active. Please contact your Administrator.

ENG006503

400

Conversation was paused.

ENG007500

400

Conversation encountered a web related issue.

ENG007501

400

Conversation encountered a web security related issue.

ENG007502

400

Conversation encountered a runtime related issue.

ENG007510

400

Customer failed to receive your message. This was due to an unauthorized issue on their end. Please check with your Administrator.

ENG007511

400

A web related issue was detected on Hub.

ENG007512

400

An unreachable web-endpoint was detected on Hub.

ENG008000

400

Message Spark encountered a web related issue.

ENG008001

400

Message Spark encountered a web security related issue.

ENG008002

400

Message Spark encountered a runtime related issue.

ENG008500

400

No upload files were provided.

ENG008501

400

Invalid URL was provided.

ENG008502

400

File you submitted was not received by the other party.

ENG008503

400

The other party tried to send you a file but failed.

ENG009000

400

Invalid command. You must have an actually command in front of the double colon e.g. ::mycommand [args]...

ENG009001

400

Unknown command.

ENG009200

400

Command was not found. Please type ::{1} --list to see the full list of available commands.

ENG009201

400

No commands have been configured for this hub.

ENG009202

400

No commands were found for the category.

ENG009299

400

There was an error while executing command. Please contact technical support.

Events

Below is a full list of all possible Hubster Events REST API error codes.

Error

HTTP Status

Description

EVT000100

500

System Error.